NDIS Participant Transition from Hospital to SDA

Introduction
This case study highlights how we efficiently transitioned an NDIS participant from Mackay Hospital to a Capalaba Supported Disability Accommodation (SDA) home in just three days, ensuring all assistive technology, accommodation and support were in place for a crucial family event.

The Challenge
On a Tuesday, a client contacted us with an urgent request: he was being discharged and needed to move to Brisbane by Friday to attend a family gathering. Typically, we require two weeks to arrange such transitions. However, given the client’s tight timeline, we sprang into action.

Key NDIS participant transitioning issues

• Secure appropriate accommodation for discharge.
• Ensure trained staff are in place.
• Provide necessary assistive technology.
• Set up Centrelink in the new community.
• Connect the client to a local community.
• Link the client with required therapies.

Our Solution

Supported Disability Accommodation In Capalaba

We identified a vacant tenancy in Capalaba that met the client’s needs but required minor modifications for wheelchair access. By leveraging our supplier network, we custom-built a ramp just a day before the client’s arrival.

Staff and Technology
The client had specific manual handling needs. Our experienced staff, skilled in using hoists, Sara Steadies, hospital beds and other assistive technologies, were ready. We secured necessary assistive devices, including a hospital bed, shower commode, wheelchair, and sit-to-stand chair, some of which were short-term hires replaced later with custom solutions.

Post NDIS Transition Entitlements Setup

Post-transition, our team ensured the client’s entitlements and pension were set up seamlessly, leveraging their expertise to navigate the process smoothly.

NDIS Therapy and Rehabilitation in Capalaba

Understanding the critical nature of stroke recovery, we engaged a physiotherapist with NDIS experience in stroke rehab. A detailed rehab plan was implemented and our support team ensured daily exercises were carried out, aiding the client’s recovery.

Community Integration
To prevent social isolation, we facilitated community integration by hosting events within the local disability community, helping our clients build relationships quickly.

Conclusion
In just three days, we successfully transitioned the client from Mackay Hospital to a Capalaba SDA home, demonstrating our capability to respond swiftly and effectively to urgent needs. Our dedicated team, strong supplier relationships, and deep understanding of NDIS processes ensured a smooth and successful transition.

At Integrate Disability we specialise in providing NDIS support for individuals living in Supported Independent Living in Capalaba (SIL) homes and Specialised Disability Accommodation (SDA). Our clients include those with stroke, Cerebral Palsy, Acquired Brain Injury, Dementia, Down Syndrome, intellectual impairment and other physical disabilities.